IS YOUR WEBSITE LEGIT AND SAFE?
Absolutely! We have been selling online for the past 2 years and process over 20 orders per day. Our website is legit and all payments processed through our system are 100% safe.
DO THE PRODUCTS COME WITH A BOX AND A DUSTBAG?
Yes, all our items come with a box and a dustbag, just like in authentic shops.
WHAT IS THE DELIVERY TIME?
The delivery time is 4-7 days.
WHAT IS THE QUALITY OF YOUR PRODUCTS?
Our items are 100% leather items. Their quality is AAA authentic grade.
ARE THE PRODUCTS MADE WITH REAL LEATHER?
Absolutely! ALL our products are HANDMADE and crafted with 100% GENUINE LEATHER.
WHEN WILL I RECEIVE MY ORDER?
The typical delivery time to the US, Canada, UK and Australia is 6 business days.
Typically, we need 3 business days to process your order and ship it. After that, you should receive it within 2 or 3 business days.
If you do not receive a tracking number within 3 business days, please contact us via info@beltpoint.com or via WhatsApp and we will update you regarding your order situation;
WHAT ARE THE PRODUCTS MADE OF ?
All of our products are handcrafted and made with 100% Genuine Leather as well as premium quality fabric.
NO SYNTHETIC LEATHER IS USED AT ALL.
ARE THESE ITEMS REAL ?
Our products are handcrafted and made with 100% leather. All the details, including the number of stitches, are the same with the original items. All of our customers are satisfied with our items and we are sure that you will love them as well! If you are not happy with your product, you can still return it within 30 days upon receiving it.
If you’d like to buy the original item but can’t afford it or simply don’t want to spend too much money on it, we definitely recommend you to take a look at our products.
So if you’re looking for an affordable, 100% pure leather and handcrafted bag, wallet, or belt, you are definitely in the right place! 🙂
HOW CAN I PAY / WHY DID MY PAYMENT FAIL ?
You must pay to complete your order. We work with Amazon Pay and Stripe as a payment provider. Payments are 100% secured and you can use your credit card to pay safely on our website. Unsuccessful or failed payments may be due to the missing or outdated card information you have identified in your Amazon account. Also, your card limit may be insufficient. If you are certain that you do not have all these problems, you can contact Amazon Pay or your own bank to process your suspended payments.
HOW DO I PROCEED THROUGH THE CHECKOUT PROCESS?
Once you have finished adding items to your Shopping Cart, simply click the “cart” button on the Shopping Cart page and pay using your Amazon account, or send the funds directly to our PayPal email address.
DO YOU SHIP WORLDWIDE?
Of course. We’re shipping all over the world. Your products will be delivered to your address safely. You can follow up your order as soon as you receive your tracking number.
HOW CAN I TRACK MY ORDERS & PAYMENT?
After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you after the receipt given from shipping company.
HOW SAFE IS MY PERSONAL INFORMATION?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the payment process. Our website DOES NOT store your card details.
For more information on how we protect and use your Information, please see our Privacy Policy.
DOES YOUR SITE INSTALL COOKIES?
Yes, we do install small packets of information on your computer temporarily. Cookies are used by us to streamline and enhance your ordering experience. In order to use our online store, you must have cookies enabled at all times.
